Last updated October 27, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at orders@oilbabies.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Oil Babies
Attn: Returns
RMA #
2237 Shore Lane
Wasaga Beach, Ontario L9z 2x7
Canada
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Personal care items and breastfeeding items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.
